Your Wellbeing Is Our Priority

Responsible Gaming — class12's Commitment to Safe Play

Gaming is best when it's a source of joy. class12 believes responsible play means knowing your limits, managing your budget, and keeping gaming as entertainment — not a livelihood.

We stand by every member's mental well-being and financial security.
Responsible Gaming
Time Management Set Your Play Time
Budget Management Set Your Own Deposit Limits
Taking a Break Take a Break When You Need One
Support Services 24/7 Support Available

Class12's Special Features for Responsible Gaming

We don't just offer games — we give you real tools to keep you safe.

Setting Deposit Limits

Set your own daily, weekly, or monthly deposit limit. If you reach your limit, the system will automatically alert you.

Session Time Limit

Set how long you want to play in one sitting. When the time is up, your account will automatically take a break.

Reality Check

Pop-up notifications will appear at set intervals to remind you how long you've been playing and how much you've spent.

Cool-off Period

Temporarily suspend your account for any period from 1 day to 6 weeks. You won't be able to log in during this time.

Permanent Self-Exclusion

If you feel the problem is long-term, you can apply to exclude yourself permanently or for an extended period. The decision takes effect immediately.

Loss Limit

Once you've lost a set amount, your session will automatically end — no chance to chase losses in the heat of the moment.

What is Responsible Play?

Responsible gaming means enjoying gaming on your own terms — staying in control of your spending, time, and emotions. At class12, responsible gaming isn't an obligation; it's a mindset and a habit that keeps the experience enjoyable.

Many people in Bangladesh enjoy online gaming as a form of entertainment. But spending too much time or money can sometimes become a problem. class12 wants every member to genuinely enjoy gaming — without stress or worry.

When gaming starts affecting your daily life, relationships, or finances, that's a sign you may need support. It's not a weakness — it's awareness.

Responsible play rests on three core principles: Awareness, Control and Balance. Keeping these three principles in mind can make gaming a healthy, lifelong hobby.

Recognize the Warning Signs

We don't always notice when gaming becomes a problem. Watch out for these warning signs:

  • Spending beyond your budget and feeling regret afterwards.
  • Unable to accept a loss, you keep playing to try to win it back.
  • You're hiding your gaming from family or friends.
  • You feel restless or irritable when you're unable to play.
  • Neglecting work, studies, or family responsibilities.
  • You're taking on debt or dipping into savings to cover gaming costs.
  • Repeatedly taking one last chance in hopes of a win.

If you identify with three or more of these signs, seek help now. The longer you wait, the worse it gets.

How to Build Healthy Gaming Habits

At class12, we recommend a few simple but effective habits for responsible gaming:

Plan Your Budget in Advance

Before you start playing, decide how much you're comfortable spending on entertainment this month. Think of that amount as money you're prepared to lose. Never use funds meant for essentials — rent, food, bills — for gaming.

Set Your Time

Set a timer on your phone. Use class12's session limit feature. Take at least a 5–10 minute break every hour. These short breaks keep your mind fresh and help you make better decisions.

Don't make decisions on impulse

Don't chase losses out of frustration or anger — this is known as "chasing losses," and it can quickly make things worse. Similarly, don't bet everything back in the excitement of a win.

Don't make gaming your only source of entertainment

Reading, sports, spending time with friends — keep these in your life. When gaming is just one small part of it, it becomes a genuine source of enjoyment.

Minor Protection

Class12 strictly prohibits anyone under 18 from using the platform. We verify age at registration and confirm identity through our KYC process.

If you're a parent or guardian with children or teenagers at home, take the following steps:

  • Use a PIN or password on your device.
  • Keep parental controls enabled on your browser.
  • Never share your class12 account details with anyone.
  • If you suspect someone else is using your account, change your password immediately and notify us at support@class12.net.

Any underage account that comes to our attention is immediately suspended and all associated transactions are cancelled.

Seeking Help Is Not a Weakness

Gaming addiction is a real issue. It's not a lack of willpower — it's a mental health condition that can be treated. class12 never judges you for it.

If you feel gaming is having a negative impact on your life, take action today:

  • Reach out to class12 Support — we handle every conversation with complete confidentiality.
  • Talk to a trusted family member.
  • Seek professional mental health support if needed.
  • Use the self-exclusion feature to lock your account for as long as you need.

Reach out to class12's dedicated responsible gaming support team: support@class12.net — we're here for you 24/7.

Set Deposit Limit

Go to Account Settings to set your daily, weekly, or monthly deposit limits.

Time Limit Setting

Lock in your daily maximum play time from your account panel.

Cool-Off Period

Temporarily lock your account for anywhere from 1 day to 6 weeks.

Self-exclusion

Apply for a long-term or permanent exclusion. The decision takes effect immediately.

Need Help?

Our support team is always here for you. If you have any questions or concerns, get in touch right now.

Email Us

7 Questions to Check Your Gaming Habits

Ask yourself the questions below. Answer honestly — this is just for you.

1

Do you often spend beyond your set gaming budget?

2

After a loss, do you feel the urge to keep playing to win it back?

3

Have family or friends expressed concern about the time you spend gaming?

4

Do you feel irritable or restless when you can't play?

5

Is gaming getting in the way of work, studies, or family responsibilities?

6

Have you ever borrowed money or taken funds from someone else to cover gaming costs?

7

Have you tried to cut back on gaming but couldn't?

If you answered "yes" to 3 or more questions, please reach out to our support team. We're here to help, without judgment.

Responsible Gaming — Your Questions Answered

After logging in, go to your account settings and click the "Responsible Gaming" tab. You'll find options to set daily, weekly, and monthly deposit limits separately. Limits take effect immediately once set. Lowering a limit is instant, but increasing one takes 24 hours to apply — this is intentional, to protect you.

No, self-exclusion does not delete your account. It's a temporary or long-term lock. During this period, you won't be able to log in, and class12 will not send you any promotional messages. Once the set period ends, you can request to reactivate your account.

Not directly, as account control belongs solely to the account holder. However, if a family member has concerns, they can contact support@class12.net and our team will work with them to find a solution. We take family concerns seriously.

Absolutely. Gaming and gambling addiction is a recognized mental health condition, and effective treatment is available. Many people have reclaimed healthy lives through counselling, therapy, and support groups. Asking for help is the bravest step you can take.

Yes, we monitor unusual gaming patterns — such as sudden large deposits, extended non-stop play, or repeated attempts to reset limits. Our team may reach out to you in such cases. This isn't surveillance — it's part of keeping you safe.

No, all of class12's responsible gaming tools are completely free. Deposit limits, time limits, cool-off periods, and self-exclusion — all at no cost. We believe safe gaming should be a right, not a privilege, for every member.

Play Responsibly, Play Enjoyably

Join class12 and experience Bangladesh's safest and most responsible gaming platform. We're committed to your enjoyment and your wellbeing.

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