Your personal information matters to us. Here, we transparently explain everything about how class12 collects, uses, and safeguards your data.
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We believe transparency is the foundation of trust. That's why we're open about what we do with your data.
All your data is stored with industry-standard encryption. No unauthorized party can access your information.
Class12 never sells your personal information to advertisers or third parties. Your data belongs to you alone.
You can view, update, or request deletion of your information at any time. Full control stays with you.
Your payment information is secured in accordance with PCI-DSS standards. No financial data is stored on our servers.
We only send you relevant updates. You can easily opt out of any marketing messages or promotional content at any time.
Class12 follows international data protection regulations (GDPR). Your privacy is our highest priority.
Welcome to class12. This Privacy Policy explains how we collect your personal information, what we use it for, and the steps we take to keep it secure. By using our platform, you are considered to have agreed to this policy. Please read it through before registering — we've made a point of keeping it clear and straightforward.
Class12 is a trusted online gaming platform built with Bangladesh members in mind. Protecting your privacy isn't just a legal obligation for us — it's a core part of our responsibility.
When you register and use class12, we may collect the following types of information:
We only collect information that is genuinely necessary to provide our services and ensure security. We don't ask for anything beyond that.
Class12 may collect your information in several ways:
| Method | What Information Is Collected | When It Happens |
|---|---|---|
| Registration Form | Name, email, mobile number, date of birth | When Opening an Account |
| KYC Verification | ID documents, photos | Before First Withdrawal |
| Payment Processing | Payment method, transaction ID | During deposits/withdrawals |
| Website Browsing | IP, Device, Cookies | During Site Visits |
| Customer Support | Chat or email conversations | Support Contact Hours |
Class12 uses your information for the following purposes. Each is clearly defined and limited:
We never sell or rent your information to third parties for advertising purposes. This is a strict policy at class12.
Class12 may share your information with third parties only in very limited circumstances:
All third parties we work with are bound by strict confidentiality agreements. They may not use your information for their own purposes.
Class12 uses cookies and similar technologies on its website to help enhance your browsing experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
Class12 does not use any third-party advertising tracking cookies. Tracking your online activity is not something we do.
Class12 follows industry-leading technology and processes to protect your data. Our security framework operates on multiple layers:
In the event of a data breach, we will notify affected members within 72 hours and take immediate action.
As a class12 member, you have the following rights over your data:
You can request to know what information we hold about you.
You can request corrections to any inaccurate or incomplete information.
You may request deletion of your data after your account is closed.
You may request that we pause the use of your data for specific purposes.
You can request a copy of your data in a clear, readable format.
You may object to marketing or certain types of data processing.
To exercise any of these rights, email us at support@class12.net. We will respond within 30 days.
Class12 does not retain your data beyond what is necessary. Below is an overview of how long different types of information are kept:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | For Service Delivery |
| Transaction Records | 5 Years | Legal & Financial Regulations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Chat/Support Logs | 2 Years | For Dispute Resolution |
| Cookie Information | When the session ends or after 30 days | To improve your browsing experience |
After the retention period, data is securely deleted or anonymized.
Class12 is strictly for users aged 18 and above. Collecting or processing data from minors is completely contrary to our policy.
We verify date of birth at registration, and age is confirmed through the KYC process. If we become aware that a minor's information has been collected inadvertently, we delete it immediately and close the associated account.
If you become aware that a minor has created an account on class12, please notify us immediately at support@class12.net.
Class12 may update this Privacy Policy when necessary. For any significant changes, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.
We recommend visiting this page periodically to stay up to date with our latest policy.
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:
We take every request seriously and aim to resolve it as quickly as possible. Your privacy is our top priority — not just in words, but in everything we do every day.
Your data is secure, your transactions are safe, and your gaming experience at class12 is fully transparent. Open an account today and see the difference for yourself.
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