Data Protection

Class12's Privacy Policy — Your Data, Our Responsibility

Your personal information matters to us. Here, we transparently explain everything about how class12 collects, uses, and safeguards your data.

Last Updated: January 2026
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Class12's Commitment to Protecting Your Privacy

We believe transparency is the foundation of trust. That's why we're open about what we do with your data.

Encrypted Data Storage

All your data is stored with industry-standard encryption. No unauthorized party can access your information.

Never sold to third parties

Class12 never sells your personal information to advertisers or third parties. Your data belongs to you alone.

Your Control

You can view, update, or request deletion of your information at any time. Full control stays with you.

Secure Payment Information

Your payment information is secured in accordance with PCI-DSS standards. No financial data is stored on our servers.

Spam-Free Communication

We only send you relevant updates. You can easily opt out of any marketing messages or promotional content at any time.

International Standards

Class12 follows international data protection regulations (GDPR). Your privacy is our highest priority.

Welcome to class12. This Privacy Policy explains how we collect your personal information, what we use it for, and the steps we take to keep it secure. By using our platform, you are considered to have agreed to this policy. Please read it through before registering — we've made a point of keeping it clear and straightforward.

Class12 is a trusted online gaming platform built with Bangladesh members in mind. Protecting your privacy isn't just a legal obligation for us — it's a core part of our responsibility.

1. What Information We Collect

When you register and use class12, we may collect the following types of information:

Identity Information:

  • Full name, date of birth, and gender
  • National ID number or passport number (for KYC verification)
  • Address and country of residence

Contact Information:

  • Mobile Number
  • Email Address

Financial Information:

  • Payment method type (bKash, Nagad, etc. — but never your PIN or password)
  • Transaction History
  • Deposit & withdrawal records

Technical Information:

  • IP address & device information
  • Browser type & operating system
  • Login Time & Session Information

We only collect information that is genuinely necessary to provide our services and ensure security. We don't ask for anything beyond that.

2. How We Collect Information

Class12 may collect your information in several ways:

Method What Information Is Collected When It Happens
Registration Form Name, email, mobile number, date of birth When Opening an Account
KYC Verification ID documents, photos Before First Withdrawal
Payment Processing Payment method, transaction ID During deposits/withdrawals
Website Browsing IP, Device, Cookies During Site Visits
Customer Support Chat or email conversations Support Contact Hours

3. Purpose of Data Use

Class12 uses your information for the following purposes. Each is clearly defined and limited:

  • Account Management: Creating your profile, verifying login, and keeping your account secure.
  • Identity Verification (KYC): To meet legal requirements and prevent fraud.
  • Transaction Processing: Managing your deposits, withdrawals, and bonuses accurately.
  • Ensuring Security: To detect and prevent fraud, hacking, and other unlawful activities.
  • Service Improvement: Analyzing your usage patterns to deliver a better experience.
  • Contact: Important updates, transaction confirmations, and offers.
  • Legal Compliance: To comply with requirements from government or regulatory authorities.

We never sell or rent your information to third parties for advertising purposes. This is a strict policy at class12.

4. Data Sharing Policy

Class12 may share your information with third parties only in very limited circumstances:

Cases Where Information May Be Shared:

  • Payment Provider: With payment gateways such as bKash and Nagad to process transactions.
  • Legal Authority: Upon a court order or valid request from a law enforcement agency.
  • Licensing Authority: With regulatory bodies to comply with the terms of our operating license.
  • Technology Provider: Hosting, security analysis, and more — all bound by our privacy agreement.

What Will Never Happen:

  • Selling your information to advertisers.
  • Sharing with marketing companies without your consent.
  • Transfer of data to other gaming platforms.

All third parties we work with are bound by strict confidentiality agreements. They may not use your information for their own purposes.

5. Cookies & Tracking

Class12 uses cookies and similar technologies on its website to help enhance your browsing experience.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To understand which parts of the site are used most — fully anonymized data.
  • Functionality Cookies: To remember your language, preferences, and settings.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Class12 does not use any third-party advertising tracking cookies. Tracking your online activity is not something we do.

6. Data Protection Measures

Class12 follows industry-leading technology and processes to protect your data. Our security framework operates on multiple layers:

  • SSL/TLS Encryption: All data is encrypted when entering and leaving the site.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Regular Security Audits: System audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel have access to your information.
  • Firewall & DDoS Protection: To protect against cyber attacks.
  • Data Backup: Regular backups to prevent data loss.

In the event of a data breach, we will notify affected members within 72 hours and take immediate action.

7. Your Rights

As a class12 member, you have the following rights over your data:

Right of Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data after your account is closed.

Right to Restrict Processing

You may request that we pause the use of your data for specific purposes.

Data Portability

You can request a copy of your data in a clear, readable format.

Right to Object

You may object to marketing or certain types of data processing.

To exercise any of these rights, email us at support@class12.net. We will respond within 30 days.

8. Data Retention Period

Class12 does not retain your data beyond what is necessary. Below is an overview of how long different types of information are kept:

Data Type Retention Period Reason
Account Information For as long as your account remains active For Service Delivery
Transaction Records 5 Years Legal & Financial Regulations
KYC Documents 5 Years Regulatory Requirements
Chat/Support Logs 2 Years For Dispute Resolution
Cookie Information When the session ends or after 30 days To improve your browsing experience

After the retention period, data is securely deleted or anonymized.

9. Protection of Minors

Class12 is strictly for users aged 18 and above. Collecting or processing data from minors is completely contrary to our policy.

We verify date of birth at registration, and age is confirmed through the KYC process. If we become aware that a minor's information has been collected inadvertently, we delete it immediately and close the associated account.

If you become aware that a minor has created an account on class12, please notify us immediately at support@class12.net.

10. Policy Changes

Class12 may update this Privacy Policy when necessary. For any significant changes, we will:

  • A notice will be displayed on the site's homepage.
  • Details of the changes will be sent to your registered email.
  • The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.

We recommend visiting this page periodically to stay up to date with our latest policy.

11. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: support@class12.net
  • Response Time: Within 30 Business Days
  • Live Chat: Available 24/7 after logging into the site

We take every request seriously and aim to resolve it as quickly as possible. Your privacy is our top priority — not just in words, but in everything we do every day.

Join a Safe & Trusted Platform

Your data is secure, your transactions are safe, and your gaming experience at class12 is fully transparent. Open an account today and see the difference for yourself.

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